Terms of Service

The use of services provided by Directsmm.com establishes agreement to these terms.


 ⚠ Warning :  DO NOT PLACE AN ORDER OF THE SAME SERVICE FOR THE SAME POST/LINK WHILE THE PREVIOUS ORDER IS ACTIVE (the best example of this is Instagram followers, say you have 500 followers and you order 1000 on this panel, you must wait for your order of 1000 orders to complete before ordering more followers for that same account, this is because of our counter system, when an order starts it will get your current follow count which was in this case 500 so say you order 1000 on the first order and then order another 1000 but your follow count has not moved then both orders will get the same start count of 500 meaning you won't receive all the followers you have ordered, we do no refund for this.

 Warning : services CANNOT be delivered to Private Accounts / Posts (people do forget for example with Instagram likes if a user is private their posts are not visible to public users so our services can not be delivered, might sound like common sense but a lot of users are wondering why their orders are getting cancelled.)

 Warning :   Profile / Post MUST not be changed while you have an active order. We do not refund if this happens.


By registering or using our services you agree that you have read and fully understood the following terms of Service and directsmm.com will not be held liable for loss in any way for users who have not read the below terms of service.

You will only use DirectSMM website in a manner which follows all agreements made with Instagram/Facebook/Twitter/Youtube/Other social media site on their individual Terms of Service page.

DirectSMM rates are subject to change at any time without notice. The payment/refund policy stays in effect in the case of rate changes.

DirectSMM does not guarantee a delivery time for any services. We offer our best estimation for when the order will be delivered. This is only an estimation and DirectSMM will not refund orders that are processing if you feel they are taking too long.

DirectSMM tries hard to deliver exactly what is expected from us by our re-sellers. In this case, we reserve the right to change a service type if we deem it necessary to complete an order.

We reserve the right to change these terms of service without notice. You are expected to read all terms of service before placing every order to ensure you are up to date with any changes or any future changes.


Refund Policy

You agree that once you complete a payment, you will not file a dispute or  charge-back against us for any reason.

After a deposit has been completed, there is no way to reverse it. You must use your balance on orders from DirectSMM.

If you file a dispute or charge-back against us after a deposit, we reserve the right to terminate all future orders, ban you from our site. We also reserve the right to take away any followers or likes we delivered to your or your clients Instagram/Facebook/Twitter or other social media account.

Orders placed in DirectSMM will not be refunded or canceled after they are placed.You will receive a refund credit to your smm panel account if the order is non deliverable.

Misplaced or Private account orders will not qualify for a refund. Be sure to confirm each and every order before placing it.

Fraudulent activity such as using unauthorized or stolen credit cards will lead to termination of your account. There are no exceptions.

Order Cancellation : We can't cancel any orders after they have been submitted, our service is fully automatic and we can not stop the process due to the mass orders.

Submit your orders carefully, Orders will automatically be cancelled if there is any error.

Misplaced or Private account orders will not qualify for a refund. Be sure to confirm each and every order before placing it. This also applies to accounts that have been changed or deleted.



directsmm.com will not be responsible for any damages you or your business may suffer.



directsmm.com is in no way liable for any account suspension or picture deletion you may encounter done by Instagram, Twitter, Facebook, YouTube or Other Social Media.


Privacy Policy

This policy covers how we use your personal information. We take your privacy seriously and will take all measures to protect your personal information. Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone.